Privacy Policy
Last updated: October 19, 2026
What we collect
We collect the information you submit through forms and the chat widget on this site, including your name, email address, phone number, service address and any details you include in your message. We also collect basic technical information such as your IP address and the pages you visit.
How we use it
We use your information to respond to quote requests, schedule and provide service, send service updates and appointment reminders, and improve the website.
How we contact you
We may contact you by phone, text message and email about the service you requested. Message and data rates may apply. You can opt out at any time by replying STOP or by asking us directly.
Who we share it with
We share information with service providers who help operate the business, such as the customer management system and scheduling tools we use. We do not sell personal information.
Cookies and analytics
The site may use cookies and analytics to understand how visitors use it.
Data retention
Information is kept only as long as needed to provide the service and meet legal obligations.
Your choices
You can request access to, correction of, or deletion of your information, and you can opt out of marketing messages. Contact us using the details below.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy and the date at the top will change.
Contact us
If you have questions about this policy, please contact us.
- Stay Balanced Pools
- (310) 801-2739
- staybalancedpools@gmail.com
